Privacy Policy

Effective date: October 19, 2026

XOSCOM, LLC ("XOSCOM", "we", "us") is a fiber-optic and telecommunications construction contractor based in Cypress, Texas. We build, splice, test, maintain and restore networks for the carriers and companies that hire us. This policy explains what personal information we handle in that work and on this website (xoscom.com), why we handle it, who receives it, and the choices you have.

1. Information we handle in our field work

Most of what we do happens in the field, on networks that belong to our customers. To plan, perform and document that work we handle:

• Job information from our customers — work orders, job site addresses, network maps and plans, and the name and phone number of a site contact when the customer provides one.
• Job documentation — photos of the work with the date, time and GPS position of where they were taken, test results, production records and safety records (such as job safety analyses). Photos are taken of the network equipment we work on; they may incidentally show a street, a building or a property where the work takes place.
• Our crews' work records — who worked on each job, when, and where (see section 4).

We use this information only to do the job, to prove it was done to the customer's standard, and to bill for it. It is delivered to the customer who ordered the work and is not used for any other purpose.

2. Information from visitors to this website

• You can browse xoscom.com without giving us any personal information and without creating an account.
• We do not use advertising cookies, we do not show ads, and we do not use third-party tracking tools on this website.
• Like any website, our server keeps basic technical records of each visit (IP address, browser type, the page requested and the time) to keep the site running and secure.
• Your browser may remember your language choice (English or Spanish) on your own device.

3. When you contact us or apply for a job

Contact. If you call, text or email us, we use your name, phone number, email and message only to answer you, to quote or schedule work, and to keep a record of the request.

Job applications. When you apply on this website you send us your name, phone, email, the position, your experience and skills, your notes and resume, photos of your driver's license, Social Security card and face, and, if you choose, your bank details for direct deposit (bank name, account type, routing and account number, and a voided check).

• We use this information only to evaluate your application and, if you are hired, to set up your employment or contractor file, payroll and your work ID — the purpose you authorize on the application form.
• Your application is sent over an encrypted connection, stored securely, and seen only by the XOSCOM staff who handle hiring and payroll.
• We never sell this information and never use it for marketing.
• If you are not hired, or you withdraw your application, you can ask us to delete it at any time by writing to admin@xoscom.com.

4. Our crews and the XOSCOM app

Our technicians and office staff use the XOSCOM app, an internal tool of the company, to receive job assignments, record their hours and production, take job photos and report expenses. The app records location when a crew member clocks in or out, while they are on the clock, and when they share that they are on their way to a job. How the app handles that information is explained in the XOSCOM App Privacy Policy.

5. Who receives information

• The customers we work for receive the job records and photos of the work they ordered.
• Service providers that run our systems for us, only for that purpose: DigitalOcean (server hosting and storage) and Google (company email).
• Authorities, when required by law, or to protect the safety of people, the network or XOSCOM.

We do not sell personal information to anyone.

6. How long we keep information

• Job records and photos are kept for as long as our customers' contracts, billing, warranty and legal obligations require.
• Employment and payroll records are kept for the periods required by tax and labor law.
• Job applications from people who are not hired are deleted on request, and we do not keep them longer than we need them.

7. Security

Information travels over encrypted connections (HTTPS) and access inside our systems is limited by role. No system is perfectly secure, but we work to protect your information and will notify affected people of a breach as required by law.

8. Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by writing to admin@xoscom.com. We will answer within a reasonable time and tell you if a record must be kept by law.

9. Changes to this policy

If we change this policy we will post the new version on this page with a new effective date.

10. Contact

XOSCOM, LLC
12708 Pine Dr, Cypress, TX 77429
Privacy, accounts and legal matters: admin@xoscom.com
Field work, scheduling and technical support: tech@xoscom.com · 281-219-8108